ID | 2024-5365 | Location : City | Madison | Category | Collections | FTE | 1.0 | Schedule | Monday - Friday 8am-5:30pm plus occasional Saturdays from 9am-1pm | Salary Grade | 6 | Min | USD $18.70/Hr. | Mid | USD $22.79/Hr. |
UW Credit Union's is hiring for a Collections Specialist, interally known as a "Credit Solutions Specialist". If you are passionate about helping people through life's struggles, this is the role for you. You, along with the close-knit Collections team, will play a key role in minimizing loss for UW Credit Union by working with members who have fallen behind on payments, and creating realistic and achievable plans to get their finances on track. At UW Credit Union, humanity counts most. We're not here to judge. We understand life happens. The Credit Solutions Specialist's goal is to assess each member's situation with compassion, empathy, and persistence, and craft a unique solution to fit their needs. UW Credit Union's delinquency rate runs below industry average, thanks to our dedicated and skilled Collections team.
Why work for UW Credit Union?
Join one of Wisconsin's premier financial institutions, a 2023 Top Workplaces USA and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:
A Day in the life of a Credit Solutions Specialist Specialist
Every day will be different but below is a snapshot of what you will do:
What You'll Need to Succeed
These skills and experiences are essential to your success:
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.