Receives inbound calls to resolve routine and escalated customer service issues. Provides support and assistance as a resource to new hires and peers. Provides coaching and supports the development and acquisition of job specific skills. Assists with on boarding, training, and quality assurance. Responsibilities 1. Receives inbound customer service calls, assesses root ca

Patient Service Specialist Job ID 289564 Location US FL Pensacola Experience (Years) 0 Category Administrative Administrative Services Street Address 7030 Pine Forest Road Company Select Physical Therapy Position Type Full Time Overview When patients enter our center in Pensacola, we want them to have an exceptional experience starting at the front desk. That's where you

Patient Service Specialist Job ID 289497 Location US TN Smyrna Experience (Years) 0 Category Administrative Administrative Services Street Address 537 Stone Crest Blvd Company Select Physical Therapy Position Type Per Diem Overview When patients enter our center in Smyrna, we want them to have an exceptional experience starting at the front desk. That's where you come in.

We are actively seeking candidates who are adaptable and flexible, patient centric, exceptional communicators, detail oriented and team players. In this role, typical responsibilities include the following Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit Schedule patient appointments in p

Associate Inbound Concierge Agent 500 Exchange Street, Providence, Rhode Island, United States of America Req #1952 Thursday, May 16, 2024 Jump into the new world of health insurance At Blue Cross & Blue Shield of Rhode Island (BCBSRI), our business is healthcare. But our focus is on improving lives. Be part of a team that is large enough to make a difference but small en

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast

Respond to and service customer calls via an inbound ACD system or emails via an email routing client. Educate and inform customers on account related billing questions, concerns and requests Provide proper resolution that fully meets all Policies, Procedures and Protocols Research and analyze inquiries taking appropriate action in resolving their billing situation. Promo

The Customer Service Associate will assist our walk in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Her

The Product Support Specialist II Capital Equipment provides enterprise level technical support to Customer, Partners and the Field Service Team for very complex and unique issues escalated by multiple internal stakeholders. This role drives complete resolution to complex issues assessment of need for. As a product expert with significant problem identification knowledge

We have an exciting opportunity to join our team as a Customer Service Representative. Act as a primary contact for NYU Langone patients who have questions about their balances, benefits, and insurance. Answer phone calls and/or electronic messages and follow up on issues which could include submitting bills, calling insurance, correcting information, making outbound call

Responsibilities Works collaboratively with other call center personnel to support and coordinate patient care efforts. Manages manual and automated call schedules for patients by assessing medalogix identified patients who are at risk for readmission to the hospital. Maintains records of customer interactions, recording details of communication, data obtained from intera

The Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based on assigned market vertical. They are the lead point of contact for the client and relationship manager. They will work with their assigned commercial servicing team to ensure the client journey is successful from prospect, to onboarding, to servic

At OneMain, Customer CARE Advocates empower customers understanding customer needs and providing solutions. Customer CARE Advocates will learn the core functionalities of our business at OneMain allowing them to grow their career. In the Role Responding to calls utilizing an inbound and outbound dialer, with focus on quality and first call resolution OneMain website suppo

Answers all calls by greeting patients appropriately and listening actively for patient issue Follow protocols as written for correctly recording and delivering messages Provide patients with information on expected outcome of call Verify patient information and record all call information within the EMR as per written protocols Schedule or cancel appointments as per pati

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast