Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Obtain patient signatures for required documents Upload a valid Government issued state ID of patient and patient insurance cards File and maintain medical records Consistently correct registration work queue errors Confirms a

Responsible for verifying insurance eligibility and benefits and making appropriate update as needed. Notifies supervisor of trends in information from insurance companies regarding eligibility and benefits. Notifies appropriate personnel of entity records that need to be combined or deleted. Notifies appropriate personnel of retro terms when claims need to be re billed t

Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Obtain patient signatures for required documents Upload a valid Government issued state ID of patient and patient insurance cards File and maintain medical records Consistently correct registration work queue errors Confirms a

Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Obtain patient signatures for required documents Upload a valid Government issued state ID of patient and patient insurance cards File and maintain medical records Consistently correct registration work queue errors Confirms a

Conduct a high volume of outbound calls to members to discuss reasons for non compliant to medication(s), schedule pharmacy telephonic appointments, and/or obtain important follow up information from providers. Outbound calls are made primarily using an auto dialer requiring precision to detail and adaptability to type of response needed May answer inbound calls from memb

Make outbound calls for appointment scheduling requests for medical services Schedule appointments in practice management system in accordance with triage guideline, scheduling protocols and patient preferences Make outbound calls to eligible patients Recommend next best actions or cross promotional opportunities to patients and provide education on appropriate additional

Answers multiple departmental phone calls; responding to customer requests including, and not limited to cross departmental appointment scheduling, screening and routing calls, takes messages and forward as appropriate Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs in accordance with established departmental pro

Provide excellent customer service Constantly meet established productivity, schedule adherence, and quality standards Respond to complex customer calls Resolve customer service inquiries which could include Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (E

Answer incoming calls in a customer friendly and professional manner to determine the purpose and request of the call and process appropriately Meet department metric expectations for answering and processing calls Schedule and reschedule appointments for patients according to established protocols and templates Be sure to obtain appropriate and accurate data based upon t

Call members to schedule in home visits with a Physician or a Nurse Practitioner Answer inbound calls from members and assist them with their inquiries Ensure that the appointments are scheduled accurately and resolve any scheduling issues or concern This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our me

Answers a minimum of 11 calls per hour resolving moderate to complex issues Schedule and verify appointments in clinical information system Verify and update patient demographic and insurance information Send and receive tasks to Provider offices to assist patient with access to medical care Receive and process; expedite, stat and at risk referrals Contact patients to adv

Customer Service Call Center Work From Home! Job Location US FL Clearwater ID 2024 3644 Category Customer Service/Support Position Status Regular Full Time Position Schedule Monday Friday Shift 8 5 Central / 9 6 Eastern and 11am 8pm EST /8a 5p PCT Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to

include, but are not limited to Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump. Accurately ring up all sales on POS system; complies with all cash handling procedures including other types of payment received for products sold. Responsible for all cash, and other forms of tender, (i.e coupons) Comply with co

include, but are not limited to Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump. Accurately ring up all sales on POS system; complies with all cash handling procedures including other types of payment received for products sold. Responsible for all cash, and other forms of tender, (i.e coupons) Comply with co

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer support to providers, facilities and member representatives. Use appropriate methods to schedule, assign, review and route transportation requests. Clearly document communica