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Patient Services Representative
Cape Coral, FL
Job Description
Title:Patient Services Representative
Location- Cape Coral, FL
Duration - 6 months assignment
Shift Timings - Mo Tu We Th Fr Sa 6AM - 3PM
Pay rate start from $17/hr
Job Description:
The Patient Services Representative I serves as the face of the company to patients, assisting them with their healthcare needs and decisions. They are responsible for drawing quality blood samples from patients and preparing specimens for lab testing while adhering to established practices and procedures. The PSR I interacts directly with patients, fostering an atmosphere of trust and confidence by explaining procedures clearly and drawing blood specimens skillfully, safely, and accurately. Additionally, they demonstrate leadership behaviors, focusing on process excellence, sensitivity to confidentiality, and accuracy in patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, or other locations as dictated by business needs.
Key Responsibilities:
About US:
Established in 2004, SPECTRAFORCE is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams.
We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation.
SPECTRAFORCE is built on a concept of "human connection," defined by our branding attitude of NEWJOBPHORIA, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits:
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances. Additional benefits SPECTRAFORCE offers to the eligible employees include commuter benefits, 401K plan with matching and a referral bonus program. SPECTRAFORCE offers unpaid leave as well as paid sick leave when required by law.
EEOC:
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.
Location- Cape Coral, FL
Duration - 6 months assignment
Shift Timings - Mo Tu We Th Fr Sa 6AM - 3PM
Pay rate start from $17/hr
Job Description:
The Patient Services Representative I serves as the face of the company to patients, assisting them with their healthcare needs and decisions. They are responsible for drawing quality blood samples from patients and preparing specimens for lab testing while adhering to established practices and procedures. The PSR I interacts directly with patients, fostering an atmosphere of trust and confidence by explaining procedures clearly and drawing blood specimens skillfully, safely, and accurately. Additionally, they demonstrate leadership behaviors, focusing on process excellence, sensitivity to confidentiality, and accuracy in patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, or other locations as dictated by business needs.
Key Responsibilities:
- Perform daily activities accurately and on time under the direction of the area supervisor.
- Maintain a safe and professional environment.
- Perform forensic and clinical specimen collection and processing duties confidently, following established practices and procedures.
- Maintain required records and documentation.
- Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.
- Ability to provide quality, error-free work in a fast-paced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills, including pediatric and geriatric.
- Flexibility and availability based on staffing needs, including weekends, holidays, on-call, and overtime.
- Commitment to all policies and procedures, including company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles.
- Must have reliable transportation.
- Superior customer focus with the ability to communicate openly and transparently with peers, supervisors, and patients.
- Ability to adapt to change and knowledge of the company's business.
- Training locations may vary based on trainer availability, up to 3 hours away.
- High school diploma or equivalent.
- Medical training, such as medical assistant or paramedic training, preferred.
- Phlebotomy certification required in California, Nevada, and Washington.
- Minimum of 6 months of experience required.
- One year of phlebotomy experience preferred.
- Customer service experience in a retail or service environment preferred.
- Keyboard/data entry experience required
About US:
Established in 2004, SPECTRAFORCE is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams.
We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation.
SPECTRAFORCE is built on a concept of "human connection," defined by our branding attitude of NEWJOBPHORIA, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits:
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances. Additional benefits SPECTRAFORCE offers to the eligible employees include commuter benefits, 401K plan with matching and a referral bonus program. SPECTRAFORCE offers unpaid leave as well as paid sick leave when required by law.
EEOC:
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
$17/hr
Required Education
High School or Equivalent
Required Experience
1 to 6 years
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