Western Technical College is a preferred employer in the 7 Rivers Region and is committed to providing a safe and respectful workplace for all co-workers. We are looking for individuals who are passionate about helping others learn, dedicated to serving students, and committed to the principles of equity and social justice. Western believes that serving the full breadth of our student and co-worker populations requires cultural competency and enthusiasm for diversity of all kinds. We recognize the intersectional nature of discrimination and are committed to counteracting these biases and eliminating the effects they have had on our students, co-workers, and communities. If you are a motivated individual who can contribute to excellence in teaching, learning, social justice and equity, please consider this employment opportunity at Western.

1. Maintain and uphold the College values of Learning, Excellence, Accountability, Diversity, Student Success, Teamwork, Integrity, and Respect. Regular attendance is required.
2. Perform office function's which may include, but are not limited to: respond to internal/external customers and staff; create and modify documents, records, and reports using College standard software; maintain hard copy and/or electronic filing system; monitor inventory and budget information; schedule, coordinate, and prepare materials for meetings and/or appointments.
3. Complete all required College training and responsible for maintaining the skills necessary to complete the essential functions of the position as defined by the department.
4. Student Success is the cornerstone of Western's culture and the college may assign employees as needed to other areas or additional duties to foster this success.
5. Developmental Advising - Supporting Action/Task May Include:

• Work in collaboration with the deans, division staff, faculty, and student services staff to promote, facilitate and ensure seamless, student-centered service, and individual student success
• Determine appropriate academic or non-academic interventions based on individual student presenting issue
• Assist students in resolving any holds or institutional barriers that are impacting their success
• Work collaboratively with Western staff to implement and maintain a comprehensive relationship owner model designed to enhance retention for all students
• Engage in personal coaching sessions and refer to the appropriate on-campus and external resources.
• Utilize the established coaching model practices with all student interactions.
• Interpret and provide rationale for college policies, procedures, and requirements
• Discuss and reinforce linkages and relationships between instruction program and occupation/career

6. Data Collection and Analyses - Supporting Action/Task May Include:

• Utilize the CRM student retention system to track all facets of student success
• Determine student needs for services and maintain a specified overall retention rate for all students on caseload
• Analyze retention and data to identify trends and potential solutions
• Compile data and generate reports and prepare documentation for individual student records

7. Caseload Management - Supporting Action/Task May Include:

• Assess student needs. Develop and implement individualized student plans
• Provide on-going support to students in accordance with the needs and strategies identified within the plan
• Continually monitor academic progress of assigned students and collaborate with faculty and staff to provide early and timely interventions
• Develop new resources for students based on individual need

This position reports to: Manager - College Advising

This is a hybrid position that would allow for 1-3 days of a week working from home after the training period.

The student caseload for this position includes Nursing programs, Medical Assistant, and Health Information Technology programs.

Starting salary range based on education and experience: $23.61 - $29.83

This position would include competitive salary, along with a wide variety of benefits available to full-time Western Technical College Employees. These benefits include: health, dental, life, retirement - Wisconsin Retirement System (WRS), voluntary vision, supplemental Allstate insurance (accident, critical illness and cancer), pet insurance, short-term and long-term disability insurance plans, flexible spending account for health & dependent care, employee assistance program (EAP), and tax sheltered annuity programs -457 & 403(b).

Applicant review will begin: Monday, May 13, 2024

Start Date of: July 2024

Copies of Transcripts from regionally accredited colleges or universities are acceptable during the application process (originals will be required upon hire)

Western is accredited by the Higher Learning Commission. Our mission is to provide relevant, high quality education in a collaborative and sustainable environment that changes the lives of students and grows our communities. Western is committed to providing a safe and respectful workplace for all employees.

An Equal Opportunity/Access/Employer And Educator

Western Technical College is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Reasonable accommodation will be provided in the job application process to enable a qualified applicant to have an equal opportunity to be considered for a job as is provided to all Western employees. If you want to request an accommodation please contact the EEO/AA Compliance Officer at (608)785-9274.