Manager, Business Analysis
Santa Clara, CA 
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Posted 14 days ago
Job Description

Provides professional logistics and related supply chain operations, completes a variety of specific reports and analytics, and ensures the accuracy of databases and audits. Performs activities that involves fundamental professional related supply chain principles, reviewing and analyzing data and results and presenting specific improvements, and working to ensure efficient results, compliance, and communication with internal and external customers. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

  • Manages transportation analyst team
  • Originate, implement and execute strategies that advance the global carrier portfolio and the ultimate service experience of all stakeholders
  • Reviews operational or transportation details to identify potential areas for improvement, savings or efficiency; also presents outside the box solutions.
  • Monitors operations, identifies potential programs, and is proactive in resolution.
  • Ensures timely communication is provided to customers, carriers and related parties on the status of operations, works to resolve potential service or operational issues, and informs leaders as required.
  • Assists with reviewing and responding to customer requests, which includes applying transportation principles, drafting responses and outlines, and other professional support.
  • Utilize strong knowledge of Excel to assist in pricing calculations and provide pricing analytic support
  • Establish monitoring and updating platform rate enhancements to ensure accuracy in platform automated rating.
  • Monthly profitability accruals estimations and leading revenue recovery efforts
  • Work closely with product to capture billable events on platform and platform enhancements.
  • Continuation of global rate implementation tool to ensure correct rating
  • Support and implement carriers/service xmls by region
  • Maintaining current supply costs in platform
  • Help with the analytics for regional carrier rating
  • Help with carrier peak forecast
  • Help manage and maintain our carrier services and rateportfolio of Local and Global Delivery Providers.
  • Ensure transition to automated billing and provide process for billing exceptions
  • Work closely with transportation team and account management on the post accessorial billing process.
  • Investigate carrier charges and create preventive measures either in platform XMLs or understanding WMS operations shortcomings.
  • XML carrier/service updates for the platform rate engine
  • Provide Ad-hoc platform analysis
  • GRI platform implementation
  • Rating engine trouble shooting/ upkeep
  • Jira Q&A
  • Merchant's small parcel network analysis
  • Provides complete daily, weekly, and monthly reporting requirements for performance, compliance, and invoicing which requires report development and analytics.
  • Performs a variety of calculations, analyses and audits of financial and operational results; typically involves fundamental professional related supply chain principles.
  • Ensures the accuracy of databases, reports and related details through audits, queries, and operational reviews; investigates and works to resolve discrepancies.
  • Reviews, classifies, audits and records information within the appropriate systems or files, which requires knowledge of professional related supply chain principles; ensures information is completed timely and works with internal and external customer contacts as needed.
  • Ensures processes and operations complies with applicable laws, rules and regulations; seeks advice and interpretation when required.
  • Assists with developing proposals or presentations for customers or management; provides information and develops reports as required.
  • Develops metrics and goals for programs, presents information to customers or leaders, and prepares templates or details to ensure operations are meeting expectations.
  • Reviews operational claims, failures or damages, performs root cause and other reviews to determine responsible parties, and presents to leaders or internal and external customers.
  • Performs other duties as assigned

WHAT ARE WE LOOKING FOR?

Education and Experience:

  • Bachelor's Degree in Transportation, Operations or Supply Chain Management or equivalent education and experience.
  • Less than one year related experience.
  • Professional certification may be required in some areas.

Preferred:

  • Bachelor's Degree in related fields.

Skills:

  • Knowledge of fundamental professional principles and practices related to transportation and logistics.
  • Awareness of common systems and databases for transportation and logistics management.
  • Understanding of applicable laws, rules and regulations related to area of assignment.
  • Ability to develop analytics, reports and communications within transportation and logistics.
  • Capable of identifying areas to drive efficiency and operational effectiveness and ability to identify and communicate potential operational or analytical concerns.
  • Ability to communicate transportation and logistics information.
  • Capable of operating in a both a team and individual contributor environment.
  • Ability to develop reports and presentations.
  • 3-4 years of experience supporting and/or managing pricing decisions, including forecasting and profitability analysis in logistics industry
  • Strong knowledge of transportation industry, with emphasis on distribution, LTL, small package and 3PL required
  • Innovative individual who can devise strategies and execute plans; able to interact with all levels both internally and externally
  • Adaptable, proactive personality style that can prioritize, quickly adapt to changing conditions, and execute autonomously to closure
  • Strong analytical skills with ability to interpret the numbers for business meaning and application
  • Previous experience with financial statements (P&L, balance sheets, etc.)
  • Excellent verbal/written communication skills
  • Must be organized, detail-oriented and able to follow through with tasks to their conclusion
  • Ability to multi-task and work with minimum supervision
  • Advance Excel
  • SQL knowledge preferred
  • Experience with Google BigQuery and DOMO a plus
  • Experience working in highly matrixed organization supporting Sales, Operations, Engineering, Product, and Finance.
  • Experience supporting business units in addition to heavy data analytics.
  • Ability to distill complex business /financial situations and questions into simple and clear conclusions.
  • Strong interpersonal, verbal, and written communication skills, with the ability to interface with corporate executives, business management and functional groups.
  • Superior analytical and problem-solving skills.
  • Familiarity with working in a high-volume, highly dynamic rapid paced environment.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
1+ years
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