Location:

Support Analyst - Loan Servicing & Asset Management (On Call)

Works on an as-needed basis and is paid on an hourly basis for time worked, with no benefits. Provide assistance to departments within KeyBank Real Estate Capital's Loan Servicing, Asset Management, and Origination teams as needed, not to work more than 1000 hours in a calendar year. Utilized in various departments to handle temporary assignments or perform tasks on an as-needed basis which will be assigned based on experience, capabilities, and/or availability.

Assist departments in Commercial Loan Servicing, Asset Management, and Origination to handle special projects, catch up on a back log of work, deal with an influx of new loans, or meet client expectations for timing of completion of required functions.

Handle assignments based on availability and expertise with flexibility and willingness to handle various tasks as requested.

Maintain open lines of communication with supervisor as to availability for work assignments.

Participate in weekly conference calls to discuss current assignments, availability, and corporate information.

Keep accurate daily records of hours worked within Time Online.

Examples of additional functions may include:

Order and track third party reports based on client guidelines and expectations - utilizing vendor portals and/or order forms as dictated by various vendors.

Assist the Conversions Department with onboarding or offboarding of loans from Key's platform, working with loan file documentation, data entry, and quality control to insure a timely and accurate transfer of loans.

Perform data entry of Tax and/or Insurance information.

Assist the Underwriting and/or Special Servicing Department with preparation of asset summaries and cash flow models, upload documents, prepare standardized reports, assemble photos and maps, and gather property level data.

Assist Loan Surveillance group with Property operating statement and rent roll analysis.

N/A

Strong organizational skills

Very detail oriented

Works well independently and is pro-active in handling job responsibilities

Good communications skills, both written and oral

Proficiency in Excel and Word and familiarity with website navigation

Multi-task, handling a variety of duties

Work efficiently in a deadline-oriented environment

Possess strong interpersonal skills and professional conduct

Understanding of commercial real estate lending

Familiarity with loan documentation, property valuation and/or Commercial Mortgage Backed Securitization

Advanced competency in Excel

N/A

Laptop Computer

Telephone

Fax Machine

Copier/Scanner

On the job as required

Overland Park, KS*

*Alternative Work Schedule, to include working remotely, is possible depending on the duties to be performed and job competency

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.