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Admissions and Marketing Director
Lewiston, ID
Job Description
POSITION SUMMARY
The Admissions and Marketing Director is responsible for overseeing the admissions process at a skilled nursing center in partnership with the Administrator and Director of Nursing Services (DNS).
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Establishes and maintains professional relationships with community members, hospital leadership, discharge coordinators, caseworkers, physicians, senior living communities, senior centers, and all other admission sources to generate consistent admissions and repeat referral sources.
2. Acts as the initial contact for health care discharge planners, families, and other responsible parties to respond to admissions referrals. Promptly responds to all referrals and inquires. May require responding after hours and on weekends.
3. Facilitates daily communication with discharger planners and community representatives to assess needs of prospective patient and manage the admissions process.
4. Screens and reviews potential admissions. Collaborates with the clinical team to identify care goals to ensure that adequate resources, environments, and services can be provided to prospective patients. Provides resources for alternative placement when necessary.
5. Works with Administrator, DNS, and regional leadership in decision making process for admissions. Exercises ethical and sound decision making in carrying out the admissions work of the center.
6. Partners with the Administrator and DNS to ensure that personnel are available to maintain the highest practicable level of physical, mental, and psychosocial well-being for the prospective patient and meets the state and federal regulations for staffing.
7. Coordinates the admission process of each new patient including initial screening, admission paperwork, communicating with all departments to prepare for new admission, and ensuring patient room is ready before the patient arrives.
8. Completes required admission paperwork with the patient and/or patient's agent. Communicates admission information orally and in writing to the admissions team
9. Develops and implements programsto promote the center to community hospitals and agencies in accordance with Prestige marketing plans and as recommended by the regional team.
10. Provides tours to prospective patients and patient's agent. Highlights service offerings and differentiators.
11. Manages the admission department budget in partnership with the Administrator.
12. Participates as part of the leadership team by actively contributing with problem solving, decision making, center and company-wide initiatives, and attending leadership team meetings. 13. Performs other duties as assigned.
COMPANY WIDE RESPONSIBILITIES
1. Demonstrates Core Values of Respect, Integrity, Commitment, and Trust.
2. Supports a dignified and caring atmosphere with residents, residents' families, visitors, and staff.
3. Protects privacy and confidentiality of information pertaining to residents, team members, the department/center/community, and company information and records.
4. Maintains a safe and secure working environment and practices safe working habits
QUALIFICATIONS AND EXPERIENCE
Minimum of 2 years' experience working in skilled nursing or hospital setting. Excellent written and oral communication skills. Individual must be a team player, well organized, self-motivated, and flexible. Experience with admission coordination, marketing plans, and public relations preferred.
EDUCATION
Associates Degree or equivalent knowledge and skills obtained through a combination of education, training, and experience.
EOE/M/F/VETS/DISABLED - At Prestige, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different.
Prestige is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.:
Prestige Care Rehabilitation:
The Orchards:
Prestige Care Rehabilitation- The Orchards
THE LOCATION:
Located in Lewiston, Idaho at 1014 Burrell Ave, beautiful scenery surround Prestige Care Rehabilitation , The Orchards. Located in Lewiston, Idaho in Nez Perce County, the community is near the VA Lewiston Clinic and the Saint Joseph's Regional Cancer Center.
With an amazing number of outdoor recreational opportunities and indoor activities just a short drive away. We offer a continuum of care from assisted living to skilled nursing and rehabilitation.
At Prestige Care Rehabilitation - The Orchards, we are dedicated to you and your loved one by providing the assistance you need, the independence you want, with the dignity and respect you deserve. We promote a positive and healthy environment so that our residents can achieve the highest level of independence, with the very best offerings in physical therapy, occupational therapy and speech therapy and Restorative Nursing.
We provide stimulating activities for all our residents to meet their social, recreational, and their spiritual needs. Our food service manager takes pride in planning fresh, well-balanced meals according to individual nutritional needs and personal tastes.
THE COMPANY:
Prestige Care is a family of over 75 skilled nursing + post-acute care centers, as well as assisted living and memory care communities in 8 Western states. We are an organization of over 5,000 team members who serve thousands of residents, where we have the privilege of personally touching their lives every day.
We have four core values of integrity, trust, commitment, and respect that guide everything that we do. With a strong commitment to career development and advancement, Prestige Care is an employer that can help you achieve your career goals and objectives. With a healthcare career at Prestige Care, you will enjoy a collaborative, team-oriented environment where your work truly matters at the end of every day.:
Prestige Care is a family-owned and operated industry leader in the skilled nursing, assisted living, and rehabilitation space. As a Prestige Care team member, you are more than just an "employee," you are part of our family. With a company focus on career development and advancement, there are many opportunities for advancement at our over 80 communities and care centers in 8 Western states. The healthcare career opportunities are endless and we look forward to collaborating with you to achieve your professional goals. Check out the career path that you can take with Prestige Care below:
We also offer a full benefits suite to eligible employees that includes the following::
Medical, dental, and vision coverage
HSA/FSA accounts
Employer paid group life and ADD insurance
401(k) plan with company match
Paid vacation, sick days, and holidays
Employee Assistance Program
Commitment to career development and continuing education
Scholarship/ tuition reimbursement
Flexible scheduling
Employee discounts: cell service, theme parks, and so much more!:
*Benefits may vary by location:
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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