Program Manager
Cadillac, MI 
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Posted 4 days ago
Job Description

Job Title: Therapy Manager

Job Code: 2018

Department: MFB at Munson

FLSA Class: Salaried/Exempt

Reporting Relationship: Program Director

Position is split between patient--care and adminstrative/managerial

Mary Free Bed Summary

We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

* Diversity, Equity, and Inclusion. Our Commitment to providing an inclusive environment for patients, families, staff, and community, through embracing Diversity, Equity, and Inclusion T.O.G.E.T.H.E.R.

* Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.

* Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.

* Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.

* Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.

* A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Age Specific Responsibility

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to age-specific needs and to provide the care needed as described in the department's policies and procedures.

Summary

Manage daily operation of sub-acute rehabilitation therapy department through leadership, education and clinical supervision that promotes clinically and financially effective interdisciplinary patient-centered care.

Essential Job Responsibilities

* Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.

Managerial

* Provide the oversite for specific groups of staff, including physical therapists, speech therapists, occupational therapists, rehab techs

o Responsible for the recruitment, selection, and training of staff, and provide them ongoing mentoring, development, continuing education opportunities, and performance appraisal/feedback.

o Assure staff competence to perform job responsibilities is assessed, demonstrated, and maintained, according to regulatory and accreditation requirements and in alignment with recognized standards of care and best practice benchmarks.

o Identify risks to employee safety and take appropriate steps to reduce those risks. Maintain a physical work environment that reflects the high-quality services delivered at Mary Free Bed.

* Oversight of therapy program quality metrics/outcomes. Analyze quality measures and reimbursement data to identify opportunities for clinical and financial improvement. Implement process improvement plans as necessary to maintain high quality performance.

* Complete managed care insurance requirements of participation for continued stay authorizations daily. Complete Section O of MDS for all patients. Coordinate with MDS nurses to ensure Medicare skilled criteria requirements are satisfied with documentation completion and compliance.

* Complete month-end therapy billing

* Administrator and point of contact for therapy electronic medical record system

* Review and provide therapy documentation in the event of insurance appeal/denial

Clinical

* Establish treatment objectives, written treatment plan, and administer treatment for each patient according to the stated objectives. Re-evaluate patient's status and effects of treatment. Revise treatment plan as necessary.

* Communicate with Interdisciplinary Team to integrate therapy treatment that optimizes total patient care. Update patient care plans in real-time to maximize treatment plan and patient safety.

* Participate in planning for patient discharge by considering patient, family, community support/services, and environmental limitations. Provides patient/caregiver education for discharge planning and post discharge plan of care.

* Educational Responsibilities:

o Provides education/training of staff in the form of in-services.

o Participates in program development and/or research activities as requested.

o Serves as a resource person for patient care in areas of recognized clinical expertise.

o Serves as a Clinical Instructor for specified therapy students. Supervises, teaches, and evaluates skills of students. Communicates with participating universities regarding skill levels of students.

* Leadership Must-Haves will be followed for patient and staff interactions: Managerial and Clinical

o Embrace Diversity, Equity, and Inclusion, by:

Treating everyone with dignity and respect

Opening more doors to opportunities for underrepresented cultures

Growing talent and people

Evaluating and eliminating disparities

Taking action against injustices, bias and racism

Honoring our differences and how to collaborate

Educating staff, patients, and the communities we care for

Restoring Hope and Freedom, together

o Rounding

o Thank You Notes

o Employee Selection/Peer Interviewing

o Key Words at Key Times

o AIDET + Promise

o Standards of Behavior

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

* Graduate of an accredited Physical Therapy, Occupational Therapy, Recreational Therapy, or Speech Language Pathology program. Will also consider PTA, COTA program graduates.

* Licensed (or eligible for licensure) in Michigan.

* Minimum 4 years work experience in a relevant clinical rehabilitation setting.

* Possesses and demonstrates expertise in a specific diagnostic area of rehabilitation.

* Possesses and maintains CPR certification to meet department/program protocol.

* The physical ability to lift, position, and transport patients with physical impairments.

* Demonstrates ability to supervise students.

Preferred Job Qualifications

* Experience with government reimbursement systems and other regulatory bodies related to service line.

* Demonstrates competence in relevant software and hardware required to meet job responsibilities.

Physical Requirements for Essential Job Qualification

Levels:

* None (No specific requirements)

* Occasionally (Less than 1/3)

* Frequently (1/3 to 2/3)

* Majority (More than 2/3)

Remain in a stationary position: Frequently

Traverse or move around work location: Frequently

Use keyboard: None

Operate or use department specific equipment: Frequently

Ascend/Descend equipment or ladder: Frequently

Position self to accomplish the Essential Functions of the role: None

Receive and communicate information and ideas for understanding: None

Transport, position, and/or exert force:

Up to 10 pounds: _____

Up to 25 pounds: _____

Up to 50 pounds: _____

Up to 75 pounds: _____

More than 100 pounds: Occasionally

Other weight: Up to___ pounds _____

Other: None

The above statements are intended to describe the general nature and level of work being performed by employees in this classification. If you require a reasonable accommodation to perform the essential functions of this position, you must request accommodation in writing, within 182 days after you know or should know of the need for accommodation.

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability, or other legally protected characteristic.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
4+ years
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