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At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Who we are looking for:
VML is seeking a detail-oriented Account Supervisor responsible for managing and leading our North American client as well as identifying and qualifying new revenue opportunities. You will partner closely with the Business Director to help manage client communications as well as lead cross-agency communications to deliver great work. You'll understand what's needed in the short and long term and work closely with our cross-discipline leads to ensure long-term success. We need someone who can be a true partner to our client and cross-functional agency team, and to support the larger team in creating revolutionary work.
What you'll do:
- Client | Partner with Account Leadership to oversee the translation of our clients' vision into a roadmap that will achieve client goals, while generating work that is creatively brilliant, measurable and has a cultural impact. Be the point person for day-to-day client communications.
- Team | Manage, inspire and motivate project teams. Partner frequently with Strategy, Finance, Technology, Data, Media, Product and Project Management teams. Review team deliverables. Provide strategic oversight and ensure the work gets noticed, used and appreciated.
- Process | Drive profitability at scale within their own teams and as Wunderman Thompson sells in new offerings. Find innovative ways to build new best practices.
Who you are:
- A builder | Entrepreneurial, proactive, and curious attitude coupled with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
- Open and collaborative | Our team is close-knit and supportive and we're working with a lot of unknowns - you must be a champion of team environments that are comfortable and encouraging.
- Optimistic and resilient | Digs in and figure out how to work around problems. Yes, and why not posture. Takes care of self and team. Maintains a balance of stamina and positivity. Thrives in ambiguous situations. Isn't afraid to ask questions.
- Ego-less | We all wear the hats that need wearing- it's a mentality that makes the team successful.
What you'll need:
- 5+ years of experience in an agency environment with a minimum of 3 years of client-facing experience.
- Strong understanding of account finance, billing, and adherence to budgets.
- Specific experience with National clients in marketing communications, digital and data initiatives, website refreshes, and technology modernization and development.
- Passion for building relationships that result in new, profitable revenue opportunities as well as driving incremental growth on existing work.
- Proven ability to forecast and scope work with teams in close collaboration with Project Management.
- Attention to detail with demonstrated follow-through on scheduled deliverables.
At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram,LinkedIn, andX.
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Wunderman Thompson is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.