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Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.
The Fiber Design Organization is responsible for the usage, maintenance, and documentation of Lightpath's robust fiber network. Daily efforts of a Fiber Designer will include work supporting pre-sales engineering, new customer service installation, maintenance of existing services, asset record management within our GIS database, fiber trace analysis, outside vendor management, customer requests, and other departmental needs. Will support and report into Manager of Network Designs.
- Own and manage the usage of Lightpath's Fiber Network.
- Make decisions regarding usage of the fiber network and how it is to be leveraged to enable our customer's success. Will include designing fiber routes for various telecom services such as Dark Fiber, Ethernet, SD-WAN, WDM, DIA, Small Cell, and FTT services.
- Produce creative solutions using Lightpath assets to deliver unique services for our customer's needs supporting design criteria such as distance limitations, diversity needs, or specific routing requirements.
- Research existing databases, files, and records for purposes of network design, fiber optimization, customer communications, and/or relocation of fiber facilities.
- Create and provide output specifying selected fiber path and required splicing work to be performed for new fiber-based service installations, relocation of existing fiber facilities, and/or restoration of existing traffic.
- Ensure company records are accurate by inputting and maintaining data of physical assets in our GIS database.
- Ensure inventory of fiber usage & customer service records are accurate by inputting and maintaining circuit data in our GIS database.
- Establish and maintain effective communications and a professional working relationship with customers both internal and external, including Lightpath service delivery, project management, circuit design, OSP construction, sales engineering, vendors, and customers.
- Organize workday efficiently to maximize productivity by utilizing proper time management techniques.
- Assist in the accomplishment of company objectives or needs by performing other related duties as assigned by manager.
- 4-Year Degree in Engineering or equivalent telecom fiber network experience.
- Ability to function independently and self-motivate.
- Strong interpersonal skills for supporting and communicating with a variety of cross functional teams.
- Proficiency in the MS Office suite of tools including MS Visio.
- Proficiency in usage of Google Earth & creating/managing KMZfiles.
- Experience using Salesforce.com platform is a plus.
- Experience using GIS-based data management system is a plus.
- Experience using AutoCad is a plus.
- Proficient analytical, organizational, and time management skills, including the ability to effectively prioritize assignments.
- Knowledge & experience of fiber network design or fiber construction practices preferred.
- Work experience within Telecom industry preferred.
Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $55,000- $80,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.